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Careem recrute 6 Profils (Marketing – Supply Lead – HSE – Juridique – Managers)—-

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Careem recrute 6 Profils (Marketing – Supply Lead – HSE – Juridique – Managers)
Casablanca, Ma
  • Closing date : —-

A propos de Careem

Tout a commencé en 2012 quand deux consultants, Magnus Olsson et Mudassir Sheikha, ont décidé de quitter leur job pour créer quelque chose qui compte vraiment. En 2014, Abdulla Elyas, un entrepreneur Allemand Saoudien, a rejoint l’équipe des fondateurs et a contribué encore plus au ‘’Careem Boom’’ dans la région. 

Careem est leur Idée Originale. Une marque qui vise à faciliter la vie des gens au quotidien en révolutionnant l’industrie du transport. Une marque qui cherche à inspirer chaque personne qui interagit avec. Une marque qui soutient toute personne qui ose croire en ses rêves les plus fous.

Une marque qui existe pour aider notre région à aller de l’avant, vers le meilleur. 

Pour le moment, Careem opère dans 30 villes de la région Moyen-Orient Afrique du Nord (MENA) en plus du Pakistan: Abu Dhabi, Al Ain, Al Hasa, Alexandria, Amman, Aseer, Beirut, Cairo, Casablanca, Dammam, Doha, Dubai,El Gouna, Irbid, Islamabad, Jeddah, Jubail, Karachi, Kuwait City, Lahore, Madinah, Makkah, Manama, Qassim, Rabat, Ras al Khaimah, Riyadh, Sahel, Sharjah, and Taif.

Careem recrute 6 Profils (Marketing – Supply Lead – HSE – Juridique – Managers)

 

> Supply Lead

The job responsibilities will include: 

  • Monitoring the activity level of captains through incentives by designing different schemes on regular basis to make sure that we’re maintaining healthy supply during the time of need and measuring the impact and growth achieved through those schemes.
  • Coordinating with finance department and basecamp to ensure that captains receive right amount of incentives
  • Tracking Fraud cases by monitoring captains who try to achieve incentives without actually doing the work.
  • Working on adhoc projects as required.
  • Improvising on Careem products to ensure that they meet market needs.
  • Making the captains happy to ensure that we’re their number once choice as a company.
  • Looking into captain pains, analyzing their problems and coming up with firefighting solutions.
  • Implementing monthly focus groups to understand captain pains.
  • Building up activities and engagements to understand captain behavior and how our brand is perceived.
  • Understanding what Captains say about Careem and how they compare us to competitors.
  • Monitoring activities of captains on social networks.
  • Create leads with corporates and partner with different institutions that can provide benefits to fulfill captain pains.
  • Monitoring the quality standards of Careem and ensuring that all tickets are closed efficiently and effectively.
  • Ensuring that all captain pains are met with decent management level.

Requirement Summary:

The ideal candidate will have a passionate commitment to improving the lives of people, an insane focus on excellence and customer service, and a strong alignment with our core values: being bold, focused, agile and collaborative. Additional qualifications include:

  • Ability to get hands-on in a complex operational environment
  • Flexibility to travel across Delta region
  • Ability to manage multiple tasks and work to tight deadlines
  • Target driven and have good numerical and analytical skills with an excellent eye for detail working with qualitative and quantitative data
  • Extensive experience in delivering highly successful and innovative product developments
  • Good technical proficiency, literacy skills and a competent computer user
  • Experience working within the technology industry/start-up environment is highly desirable
  • Educated to BS/MS level (or equivalent) within a subject relevant to the position such as Computer Science, Engineering, Mathematics or Statistics.

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> Safety and Security Manager

The purpose of the Safety & Security Manager (Morocco) is to take ownership of physical security measures, drive safety programs and support our aim of making Careem the safest form of vehicular transport throughout our network for our colleagues, captains, and customers. This role will report to the Director of Safety & Security with a strong dotted line to the local General Manager, North Africa.  Key responsibilities include:

  • Drive the implementation of safety & security initiatives and measures across our footprint in collaboration with country and city stakeholders
  • Will be responsible for responding to safety & security related incidents affecting captains, customers and colleagues
  • Define and implement safety & security processes and protocols to make working conditions for captains and colleagues as safe as possible
  • Design systems to monitor for and capture data on compliance of safety equipments usage amongst our car & bike population
  • Develop robust information channels and analyse this feed to ensure that Careem is aware of potential risks and threats
  • Report on a weekly basis to Director of Safety & Security and GM of North Africa
  • Develop relationships to select vendors as per basecamp guidelines
  • Ensure continuous process improvement by designing, implementing and maintaining compliance programs
  • Recommend innovative solutions to safety & security challenges
  • Lead investigations into safety and/or security related issues and complaints including supporting the anti-fraud team

Requirement :

The ideal candidate will have a passionate commitment to improving the lives of people, an insane focus on excellence and customer service, and a strong alignment with our core values: being bold, focused, agile and collaborative. Additional qualifications include:

  • At least 5+ years of experience in a law enforcement, military or intelligence environment  
  • Excellent communicator with competency in spoken and written English and Arabic
  • Should be the native of Casablanca with strong command over regional context and local Arabic language 
  • Able to work alone as well as part of a team
  • Experience in investigations and/or anti-fraud is highly desired
  • Project management experience would be a distinct advantage
  • Experience within operations and safety is desired
  • Educated to undergraduate level or equivalent

Skills :

Careem is a super fast-paced multi-cultural environment and the ideal candidate should have demonstrable skills and the personality to drive rapid impact. Other desired skills include:

  • Problem solving
  • Proven organizational & project management experience
  • Working to tight deadlines
  • Strong communication & presentation skills to engage and influence stakeholders and leadership
  • Willingness to respond to out-of-hours issues, if required
  • Proficiency in Microsoft Office (Powerpoint, Excel and Word) is necessary

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> Marketing Manager

The purpose of the Marketing Manager role is to lead the Marketing initiative within a designated region. Understanding what activities increase our revenues and building a strategy with deep insights into what works and doesn’t work for the specific market. This role requires a high level of market understanding and requires a diverse skill set across multiple areas, including marketing analytics, strategic and conceptual thinking, content creation, and relationship management. Key responsibilities include: 

  • Analyzes user behavior and related metrics to evaluate strategies and tactics
  • Develop strategies and execute CRM programs that activate, grow and retain customers maximizing ROI within budget.
  • Responsible for interpreting customer database information and determining effective customer segmentation and targeted contact strategies.
  • Drive engagement and retention with customer base through marketing initiatives.
  • This role requires a cross-functional player who will partner closely with the Acquisition/Activation Marketing Manager as well as Growth, Analytics and all relevant departments in the organization
  • Liaising with other marketing managers and build country marketing plans that include promotions and partnerships to increase revenue and meet monthly targets in area of responsibility that is correlated with the brand guidelines. 
  • Own the complete process of marketing plans across your portfolio of countries including deliveries of a strong plan on time, aligning and tracking on budgets, understanding the return on investment for marketing campaigns to build a view on their performance and hence sharing best practices. 
  • Collaborate with management and other marketing colleagues, aligning our internal goals with new and existing partner relationships 
  • Forecast, measure and report result on various projects with partners, including co-created and/or cobranded content promotions, lead sharing, and/or event partnerships 
  • Attend relevant events to evangelize the company mission and find likeminded individuals and companies to align with on future initiatives 
    Maintain knowledge of geographical area of responsibility, especially major announcements, what would work and not work, and events 
  • Collaborate cross-functionally with product management, communications, and marketing

Requirement :

The ideal candidate will have a passionate commitment to improving the lives of people, an insane focus on excellence and customer service, and a strong alignment with our core values: being bold, focused, agile and collaborative. Additional qualifications include: 

  • Ability to get hands-on in a complex operational environment
  • Ability to manage multiple tasks and work to tight deadlines
  • Strong analytical skills and able to convert key findings into simple presentable communication
  • Ability to create compelling marketing content and content writing  
  • Strong account manager and relationship builder, an adept communicator with the ability to liaise with people on all levels
  • Ability to think about process and scale above all else to work efficiently and effectively with multiple partners
  • Experience handling marketing budgets and forecasting/reporting results
  • Ability to develop and articulate highly successful and innovative marketing solutions and communicate a compelling vision
  • Confident, outgoing, and with a predisposition to teach others  
  • Good technical proficiency, literacy skills and a competent computer user
  • Experience working within the technology industry/start-up environment/e-commerce is highly desirable
  • Educated to BS/MS level (or equivalent) within a subject relevant to the position such as Marketing
  • Fluent English, French and Arabic.  

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> Marketing Executive

The marketing executive is a key element for supporting demand generation. Your team’s job will be to make sure as many people as possible use Careem and once they do, to offer them the best experience there can be.

Responsibilities :

  • Support your team in hitting our growth targets. We want as many people as possible to enjoy our services
  • Master Data, extract relevant intelligence
  • Day-to-Day Digital outreach operations
  • Help in the execution of an amazing marketing strategy
  • Community management, Handle our presence on social media and customer service
  • Support the Marketing team in the execution and development of efficient partnerships, and the development of creative campaigns

Qualifications/Skills required :

  • BA/BS or equivalent working experience
  • Proven digital marketing / marketing experience (1-2 years of experience in digital and/or offline marketing)
  • Past experience in advertising, digital marketing, content marketing, or journalism is desirable
  • The ability to work and thrive in a fast-paced, rapidly changing work environment
  • Native Arabic speaker 

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> Paralegal

An exciting opportunity for a highly organized, efficient individual with a keen interest in furthering their experience of the legal sector. 

Duties will include:

  • Being responsible for building and maintaining an accurate log of all contracts.
  • Being responsible for monitoring, tracking and reporting on all contracts.
  • Maintaining a database of contracts and key governance documents.
  • Maintaining an accurate paper filing system for all original documents.
  • Being the first point of contact for all document inquiries.
  • Tracking and reporting on internal SLAs.
  • Supporting a team of lawyers with day to day tasks, like filing, scanning, document execution, etc.
  • Supporting a team of supply managers with captain invoices and payment tracking.

About you

The ideal candidate should have:

  • A degree from a recognized university.
  • 1-2 years of experience in the legal sector.
  • Fluent in Arabic, French and English.
  • Excellent organizational and planning skills.
  • Excellent literacy and communication skills.
  • Good attention to detail and the ability to accurately monitor information.
  • Good working knowledge of Word and Excel.
  • The role will be based in Casablanca. Local experience is desired but not essential. There is scope for the right candidate to grow in the role and get more exposure to other areas in the legal field.

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> Partnerships Manager

Job Overview :

We are looking for a Business Development Manager to define and drive the partnership agenda, from regulators and governments to companies in the telecom, financial services, logistics, and travel industry. The person is this role has a distinct opportunity to make a tremendous impact on the region and the trajectory of the company.

Reporting :

The role reports into the Director of Business Development.

Responsibilities :

  • Actively source, close and manage partnerships with local governments
  • Actively source, close and manage partnerships with major brands across industries such as telecoms, banking, hospitality, etc.
  • Manage complex contract negotiations in collaboration with legal counsel and other functions
  • Lead the implementation of partnerships across different functional units
  • Develop Careem’s partnership strategy across industries

Key Performance Indicators :

The ideal candidate will have a passionate commitment to improving the lives of people, an insane focus on excellence and customer service, and a strong alignment with our core values: being bold, focused, agile and collaborative.

Qualifications/Skills required :

  • 7+ years of experience as BD or Sales leader in a high-performing organization
  • Strong account management, relationship building and process management skills
  • Ability to craft and articulate solutions that create win-win outcomes and excite
  • A solid understanding of company’s market: products, players, technologies, and a rolodex of contacts in related markets
  • Technology background and experience working in Casablanca

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  • Created at: 08 Aug, 2018
  • Sector: Transport / Storage / Distribution
  • Job ID: 1534416992
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Careem Maroc

Casablanca, Ma
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